Karen currently serves as BSA & Compliance Officer with Exchange Bank at our Attalla Office. She started her banking career as a Teller at Exchange Bank in 1994 in Gadsden, Alabama. While in Gadsden she was Assistant Head Teller where she also trained as a Customer Service Representative and was then promoted to Head Teller. In 1998, Karen began learning and training to be a loan processor, mostly on her own time. In 2000, she became a loan processor in Gadsden working alongside Danny Ray and Deborah Watts. After serving as a loan processor in Gadsden, Karen was promoted as their Branch Manager.
In 2003, Karen earned a scholarship to the Alabama Banking School where she attended the 3-year program. She graduated and was part of the winning team of the Community Bank Executive Competition in 2006. During her time as a branch manager, she served on the American Red Cross and YMCA Board of Directors. In 2017, Karen earned the role of BSA Officer and Compliance Officer. Karen’s vast knowledge and expertise of Banking and Management was a perfect fit and since then she became certified as a Certified Anti-Money Laundering Specialist. She has been a strong foundation for all the employees and customers at Exchange Bank for many years providing exceptional service and security to all.
During my years with EXB I have learned some much and find that I really enjoy learning. I have also been able to pass along some of the knowledge from teller forward to other EXB employees. While being employed at EXB it has taught me to look beyond the surface stuff, don’t make quick decision, gather as much information as possible first and everything is not just black and white. In my responsibility, the protection of Exchange Bank and all of their customers is my priority.
