Author: allenray
Payroll Protection Updates
The SBA, in consultation with the Treasury department, re-opened the Paycheck Protection Program (PPP) and has issued new guidance. Click for updates.
Alabama Safer at Home Guidelines
At Exchange Bank, our focus is on serving our community. We are continuing to follow the guidance from the CDC (Centers for Disease Control and Prevention), state and local authorities. Our lobbies are currently open for normal business hours. Our offices will continue to be persistent in our efforts to help contain the spread of
Letter from the CEO on COVID-19
In the midst of these unprecedented and uncertain times, we want you to know we are here for you. “The financial services sector is identified as Critical Infrastructure Sector by the Department of Homeland Security” according to the United States Department of the Treasury. So rest assured we will continue operations. The safety and well-being
A message to our customers
At Exchange Bank, our focus is on serving our community. We are closely monitoring the situation evolving with COVID-19. Click here to read the entire message.
JUST HANG UP
There are many scammers and impersonators out there. If someone calls claiming they are from EXB and asks for your financial or personal information – just hang up. We will never call and ask you for your banking information, ever. Stay safe out there!
Privacy Policy
To see how your personal information is collected, shared and protected; please scroll down to view our privacy policy or call (256)456-0709 to receive a copy in the mail.
Visa Automatic Billing Updater
Visa uses an Automatic Billing Updater (ABU) service for debit and credit cards. This service is a free benefit to you to help facilitate uninterrupted processing of your recurring payments. ABU service provides updates only to qualified participating merchants with whom a cardholder has established card-on-file (COF) account information to process their recurring payments. You
PopMoney
PopMoney is no longer available through our internet banking, but you can still access it for use at www.popmoney.com.
Equifax Breach
Exchange Bank understands your concern for your personal information due to the Equifax Breach. As of 9.7.2017 Equifax has stated that there is “No Evidence of Unauthorized Access to Core Consumer of Commercial Credit Reporting Databases”. Regardless, it may be in your best interest to review the information Equifax has been issuing in response. For
RANSOMWARE - Avoid Being A Victim
The WannaCry virus (RANSOMWARE) is considered the largest cyber-attack in history. Check out the U.S. Department of Homeland Security’s prevention tips here.
UPGRADE
Mobile Check Deposit will be performing a system upgrade from 10:00 pm Saturday until 4:00 am on Sunday (May 13-14). Services may be temporarily unavailable during some of this period. We appreciate your patience as we upgrade this service to enhance your mobile experience!
Internet Explorer
Do you need to update your Internet Explorer? Click for the latest update.
Attention Debit Card Users
Currently all Walmart transactions require you to press DEBIT and enter PIN. If you need to reset your PIN call the bank during regular business hours or 1.866.985.2273.
Stay cool!
Do your banking without leaving your air-conditioning! Mobile banking let’s you check your balances, transfer money, pay bills and deposit checks from wherever you are.
Knowledge
“An investment in knowledge pays the best interest.”- Benjamin Franklin. We are here to aid in your financial knowledge! Please come to us with any questions you may have.
ARE YOU CYBER-SMART?
Do you know all you can know about cyber security? Check out these tips from the FDIC on protecting yourself from fraud.
IRS-Impersonation Telephone Scam
An aggressive and sophisticated phone scam targeting taxpayers, including recent immigrants, has been making the rounds throughout the country. Callers claim to be employees of the IRS, but are not. These con artists can sound convincing when they call. They use fake names and bogus IRS identification badge numbers. They may know a lot about
Internet Fraud - Third Party Receivers
A general trend has been noted by the Internet Crime Complaint Center regarding work-at-home schemes on websites. In several instances, the subjects, usually foreign, post work-at-home job offers on popular Internet employment sites, soliciting for assistance from United States citizens. The subjects allegedly are posting Internet auctions, but cannot receive the proceeds from these auctions
Breast Cancer Awareness Month
Are you over 35? Do you have a history of breast cancer in your family? Does something feel different during a self exam? Get a mammogram! For more education go to neversurrenderbftc.org or call 211.
Childhood Cancer Awareness
September is Childhood Cancer Awareness month. EXB has a donation bucket in each office. Every penny will go to fund research. Stop by and give! Go gold!
LABOR DAY
All EXB offices will be closed Monday, Sept. 7th in observance of Labor Day – a day to celebrate the achievements of our American Workforce.
Summer Travel
Traveling out of town? Or even going out of the country? Call and let us know so your debit card is travel ready also! 256.547.2572
Day of Action
Join EXB at United Way’s Day of Action! On June 11th hundreds of volunteers will make a difference in Etowah County. Contact Jessica at 256.547.2581 to volunteer.
Memorial Day
In remembrance of those who served. May we never forget that freedom isn’t free. All EXB offices will be closed Monday, May 25th in observance of Memorial Day.
Financial Services
Make your money work for you! There are many ways build wealth, preserve wealth, shelter it from taxes, and make it easier to pass wealth to your heirs. Contact XBA Financial Services today!
Resolutions...
Make your New Years resolution to streamline your bills and finances. EXB can help with a consolidation loan, direct deposit, billpay, mobile deposit and more! Contact us and let us meet your financial resolution needs!
Holiday Hours
EXB will close at 2:00 pm on New Years Eve and be closed on New Years Day. Best wishes for a fabulous 2015! Click here for all holiday hours.
Holiday Shopping
This Christmas pledge to shop small, spend local, eat local and enjoy local! Support the businesses that support you and your community.
EXB Mobile Deposit
How simple it is: Mobile app users can easily deposit checks using their integrated camera on their iPhone or Android device. Select the mobile deposit link in the menu and choose Start New Deposit The check MUST be endorsed – mobile deposit only & signature Using the integrated camera, take a picture of both the
Thanksgiving
All EXB offices will be closed on Thursday, Nov. 27th. From our family to yours, Happy Thanksgiving!
Veterans Day
EXB offices will be closed Tuesday, Nov. 11th in honor of our veterans. Thank you for serving our country and protecting our freedoms!
Breast Cancer Month
October is breast cancer awareness month. Early detection is the best way to fight!! If you have questions or need any type of assistance dial 211 and they will direct you exactly where you need to go.
Columbus Day
EXB will be closed Monday, Oct. 13th in observance of Columbus Day. In 1492 he sailed the ocean blue… Access all your accounts 24/7 with EXB internet banking!
Need a gift?
An EXB gift card is perfect for anyone! Pick one up at any of our 5 locations.
Labor Day
EXB will be closed Monday, Sept. 1st in observance of Labor Day. Have a wonderful holiday!
TEXT ALERTS
Get a text to notify you about your account balances and much more when you sign up for Notify Me Alerts in online banking. Sign in and sign up!
Traveling?
For your protection, your debit card is blocked many places that have a high risk for fraud. So if you are going out of state, let us know, and we will make sure your debit card works wherever you may roam!
Independence Day
All Exchange Bank offices will be closed on July 4th & 5th. To those who fought for our freedom and those who fight to uphold it – THANK YOU!
The Heartbleed Bug
Take measures to protect yourself from this new found internet security bug. Read more…
Plugged In?
Are you plugged in to your community? Start today! Find volunteer opportunities at www.unitedwayec.com.
Delayed Opening
Thursday, Feb. 13th – All offices will be open 1:00 pm – 4:30 pm today with the exception of our Altoona office which will remained closed all day. Have a great day!
Office Openings
Please check back Thursday, Feb. 13th after 7:00 am for office opening times. Stay safe and warm!
Weather Closings
Feb. 12th- Due to inclement weather, EXB offices will be closing early: Attalla 12:00 pm; All other offices at 1:00 pm. Stay safe and warm!
Possible Early Closure
Feb 12, 2014 (7:00AM) All offices opening as normal but early closure may be possible. Please check exba.com for updates.
All Offices Open
All offices reopened today (1-30-2014) at noon and will remain open until 4:30pm (no lunch closing) including the Altoona office.
Closing Update
All offices are closing at 2pm today but will reopen tomorrow (1-30-2014) at noon and will not close for lunch.
Wednesday Closing
Due to treacherous road conditions, all offices will be closed all day Wednesday (1-29-2014), except for Attalla (Drive-in Only)
Bank Closing
DUE TO INCLEMENT WEATHER THE EXCHANGE BANK OF ALABAMA AND ALL IT’S OFFICES CLOSED AT NOON (1-28-2014). THIS SITE AND INFO-LINE (256-570-0999 X 4) WILL BE UPDATED ON REOPENINGS
Welcome 2015!
Resolve to better manage your finances in 2015? Let us show you ways to make it happen. Call us today at 256.547.2572.
New Years Closings
EXB will close at 2:00 pm on Tuesday, Dec. 31st and be closed on Jan. 1, 2014. Have a blessed New Year!
Open House
Please join us for our Christmas Open House! It will be held at all EXB offices on Friday, Dec. 20th from 9-4. See you there!
Giving Back
Do you give back to your community? EXB supports many local charities. Give. Advocate. Volunteer. Check out some local opportunities at www.unitedwayec.com.
Columbus Day
EXB offices will be closed on Monday, Oct. 14th in observance of Columbus Day. Don’t fret… you can still do your banking on your phone and the internet.
Giving Back
EXB invests in our community in many ways. One way is giving to United Way who contributes to 27 agencies in Etowah County. Call 256.547.2581 today and YOU can also start making a difference.
DEBIT CARD FRAUD!
EXB has become aware of a debit card fraud event impacting a small group of customers. Read more about how this will impact you
Don't Respond!
NEVER respond to a text asking for your account information! It is most likely a criminal activity called smishing. Learn more here
$100 Winner!
Congratulations to Brian who signed up for eStatements and won the $100 Visa gift card drawing! Watch for more chances to win money and prizes…
eStatements
Sign up for eStatements today! You could be the lucky winner of the $100 Visa gift card!
CHOCOLATE FESTIVAL
Be sure to listen to your sweet tooth and join us at the Alabama Chocolate Festival on April 6th. Click here for more information.
Home Equity Lines
*Consult your tax adviser about the deductibility of interest. Interest rate will vary based on Wall Street Journal prime rate (as of 03/01/2013 prime rate was 3.25%). The advertised rate is an introductory rate applicable for 24 months after which the standard rate of prime will apply. APR is subject to a minimum floor rate
Mobile Banking
During the EXB Mobile Banking update, mobile app users may receive an error message that is not accurate. You may access internet banking for all your banking needs during this time. Mobile Banking should be available Monday. Thanks for your patience.
Protect Yourself
Fraudsters are out there lurking and looking for you! Knowledge is power – click here for the latest scams and tips on how to protect yourself.
Start the year off right!
Kick off 2013 with 1 low monthly payment. Ask us today about a consolidation loan!
New Years Hours
EXB is open New Years Eve until 2:00 pm and will be closed January 1, 2013. We will re-open with regular hours on Wednesday, January 2nd. Have a safe and blessed New Year!
Loans!
We have money to lend! Let us make your holiday merrier with our great loan rates! Call today!
Give Thanks
EXB will be closed on Thursday, Nov. 22nd for Thanksgiving Day. Count your many blessings!
Important Debit Card Fraud Update
Please click here to read about new debit card safety measures taken.
Mobile Banking!
There is now an EXB app for that! All your banking at your fingertips! Enroll today!